At SkyMD Solutions, we are dedicated to ensuring our clients satisfaction. If you are not completely satisfied with our services, we are here to assist you.

1. Refund Eligibility

• Refunds are available only for billing services that have been erroneously processed or overcharged.
• Refund requests must be submitted within 30 days of the transaction date.
• To qualify for a refund, you must provide proof of the services acquired and a detailed explanation of your refund request.

2. Non-Refundable Items

• Services that have been fully completed and correctly billed.
• Any fees associated with third-party services.
• Late fees or penalties.

3. Exchange Policy

Our services are non-exchangeable. Once rendered, services cannot be exchanged.

4. Process for Refunds and Corrections

• Submit your refund or correction request to info@skymdsolutions.com.
• Include your name, contact information, invoice number, and a detailed explanation of the request.
• Our team will verify the issue and contact you within 5-10 business days.
• Approved refunds will be processed through the original payment method within 15-20 business days after verification, and you will receive confirmation once completed.

5. Contact Us

If you have any questions regarding how to request a refund or correction, please contact us at info@skymdsolutions.com.